Job Description
As an Account Manager, you will be responsible for managing customer relationships, understanding customer needs or issues and ensuring satisfaction. You will work with the various departments within Secutec to deliver solutions, generate sales through upselling/cross-selling and maintain long-term customer relationships. Key tasks include customer communication, problem solving and maximizing sales.
Required skills
- Strong negotiation skills, goal and customer focused
- Flexibility, stress resistant and decisive
- Excellent communication skills, both oral and written, in native Dutch or French, and fluent expression in English.
- Accumulated cybersecurity knowledge is a plus
- Knowledge of Office, Teams, CRM
- +3 years of experience in a commercial role within an ICT or Service oriented environment
Responsibilities
You will strengthen the sales department commercially, taking responsibility for:
- Following up existing customers, as well as expanding the customer base
- Building strong relationships based on trust
- Influencing purchasing decisions
- Preparing briefings on the business, technical and financial benefits of the technology offered
- Organizing meetings with decision makers
- Developing customized solutions through collaboration with clients
- Following up on marketing mailing and campaigns, as well as actively participating in marketing campaigns
- Helping achieve set objectives
- Ensuring service quality by working closely with other departments and ensuring that all departments understand customer requirements
In addition, you study the security policy within Secutec, and you are prepared to follow it closely and take the necessary actions. These actions include following up on trainings, campaigns and other security-related courses.
Why Secutec?
Secutec is one of the leading IT security partners in Belgium and the Netherlands. We are looking for driven employees to maintain this leading position. We strongly encourage personal development and broadening of knowledge. Together with your colleagues you will work as one team to ensure the best possible operation within your department. All this takes place in an open and constructive environment where dedication and pleasure are key.
At Secutec, we strongly believe in the team. Our core values are:
- Ownership and initiative are encouraged.
- Belief in knowledge sharing and collective resilience.
- Focus on innovation in our approach.
- Integrity and teamwork.
What do we offer?
- A challenging job with many responsibilities, where continued learning and innovation are paramount
- Permanent employment with a market-based salary
- Hospitalization insurance
- Meal vouchers
- Company car
- 20 legal days off and 12 working hours reduction days
- Room for development
- Annual Secutec team building
At Secutec, you get the chance to grow in a stimulating environment. Join our team and make the difference!