Cases > SPW

SPW’s specific needs for cybersecurity

No-one tells it better than our customers. Philippe Maquoi, Operational Security Teamleader at SPW, is one of our most valued patrons and one of the first to try out Secure DNS.

Philippe manages a team that is involved in everything concerning the end-point operational security. “This goes from monthly updating MS Windows to managing antivirus and proxy systems and EDR products.”

“We do this for the French-speaking regional government of Belgium, the Service Public de Wallonie.”

SPW juggles a very wide scope of activities, as one can expect from a governmental organization. “We have 10.000 workers, dispersed over 9.000 workstations and 7 regional government cabinets. We use McAfee to secure these end-points, and host everything from Secutec.”

“It only took Secutec a few minutes to convince me of our need for Secure DNS, because it allows us to proactively protect ourselves against threats. Even before these threats exist.”

Philippe Maquoi, Operational Security Teamleader

“We didn’t want to invest in a big product that would take extensive implementation and management efforts. If Secure DNS is one thing, it is easily manageable. With just a few lines of code, it can be implemented in an hour. That’s astonishing.”

Philippe Maquoi, Operational Security Teamleader

“But because we implemented Secure DNS, we greatly reduced the risk of attacks on our agents after they clicked on one of those spam links. Secure DNS had already blocked the websites they linked to.”
“During the first hours of lockdown, Secure DNS identified and blocked 29 (!) false Covid phishing sites.”

Philippe Maquoi, Operational Security Teamleader

“The personified dashboard is easy to use and evolves every month. It’s interactive and dynamic, and contains all the information I want.”

Philippe Maquoi, Operational Security Teamleader

Protecting data with proactivity as mantra

Philippe knows exactly how to pinpoint the extraordinary qualities of Secure DNS: “We were not looking for a tool like this because we hadn’t identified the problem. But once Secutec explained it to us, we knew that this was what had been missing. So we jumped on the Secure DNS train immediately.”

“At SPW, our target is to proactively protect ourselves against threats, even before these threats exist. That is our mantra. And you know what? It is Secutec’s mantra as well.”

 

“We didn’t want to invest in a big product that would take extensive implementation and management efforts. If Secure DNS is one thing, it is easily manageable. With just a few lines of code, it can be implemented in an hour. That’s astonishing.”

 

To protect the data, which are the core of the organization, SPW needs more than simple antivirus software. “We continuously build a wall that protects all our entry points. We’ve been quite successful over the years, and we already used some quality products. But Secure DNS helped us build another wall, of which we didn’t identify the bricks before.”

 

Weathering the Covid-related phishing threats

“Let me be clear”, says Philippe. “I didn’t uninstall my other security solutions. I still need them. But Secure DNS does something no other product does. And it completely matches our company philosophy.”

“Secure DNS blocks new websites for 48 hours, during which they identify whether those sites form a security threat. None of my 10.000 end users will be able to reach it.”

Already during the first day of the Covid-lockdown, Philippe and his team witnessed Secure DNS at work. “In one day only, hackers created 20.000 new websites that looked like official sites with Covid-alerts. At the same time, at SPW, we had to switch our 8.500 end-users to home workspaces. Since there weren’t enough laptops, we had to be creative with desktops and transform our security. It was a complete nightmare.”

“But because we implemented Secure DNS, we greatly reduced the risk of attacks on our agents after they clicked on one of those spam links. Secure DNS had already blocked the websites they linked to.”

 

“During the first hours of lockdown, Secure DNS identified and blocked 29 (!) false Covid phishing sites.”

 

 

Trustworthy sources and a convenient dashboard

“One element that distinguishes Secure DNS, is its links to many authoritative sources. Their database is so large that, should one system miss a threat, another one will pick it up.”

“We can almost tell our end-users: Go ahead, click on the link, we don’t care. Secure DNS has blocked the website already. In a second phase, the tool will identify the blocked content as spam or suspicious activity and not lift the block. I have a continuous overview of all the ‘bad’ sites my end-users tried to reach. And that information is key.”

 

“The personified dashboard is easy to use and evolves every month. It’s interactive and dynamic, and contains all the information I want.”

 

Together is better

“I know I am a customer of Secutec, but most of the time it doesn’t feel that way. It feels more like a partnership. Their small team of experts listens to my questions, observations, and advice, and vice versa. They respond immediately when there is a problem, they are proactive and extremely customer-oriented. Secure DNS is the proof and culmination of that mentality.”


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