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Support Services

The security of your IT environment is in the right hands.

The right IT solutions are a real added value for your company. It is of crucial importance that these solutions are secured correctly, however. That is why our Secutec Support only has one goal in mind: the security of your IT environment. Direct contact with our providers enables us to tackle security issues quickly and efficiently, even before they pose an actual threat.

In short: our support team ensures the security of your IT environment, while you can focus on the needs of your organisation.

Secutec as your independent endpoint security specialist

No matter which security solution you use, we are ready to help you to secure your endpoints. We support McAfee, Kaspersky, Symantec, Palo Alto, BeyondTrust (Avecto), Cisco and Microsoft.

types of support

Premium Support

  • An in-depth annual security check-up
  • Daily monitoring and support in the event of issues.
  • Close partnership with providers to prevent issues
  • An efficient solution for security issues*
  • Support & solutions for security issues after minor upgrades*

Platinum Support

  • An in-depth annual security check-up
  • The daily monitoring and support in the event of issues.
  • Close partnership with providers to prevent issues
  • An efficient solution for security issues*
  • Support & solutions for security issues after minor & major upgrades*

The advantages of support

Do benefits such as “controlling IT costs” and “reducing downtime” sound like music to your ears? Our support team will see to it that you can achieve these goals effectively, regardless of the size of your company.

If your company opts for our support, you can rely on the following:

✓ One contact point for all support providers
✓ The extensive knowledge and expertise of our employees
✓ A quick, professional and extensive solution for your problem

And that’s only the start. Would you like to discover all the benefits?

Secutec Support takes your security to heart

  • Know-how: We work with highly qualified, well-trained and certified team members.
  • Service: Thanks to our personal and efficient response time, your IT services will be up and running in no time.
  • Customisation: Every customer is unique, and that deserves a tailor-made approach.
  • Focus: We develop our own services, which enable us to act faster than any security provider.
  • Monitoring: We follow up trends and evolutions in order to stay 2 steps ahead of cybercriminals.

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